1. Information We Collect

We collect information you provide directly to us, including:

• Account information (email, name, profile details)
• Journal entries and personal reflections
• AI companion conversations
• Goals, desires, and wellness preferences
• Usage data and interaction patterns

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Personalize your experience with AI companions and recommendations
• Analyze usage patterns to enhance features
• Send you updates, security alerts, and support messages
• Protect against fraud and unauthorized access

3. Data Security

Your privacy is our top priority. All personal data is encrypted using military-grade 256-bit AES encryption both in transit and at rest. We employ industry-leading security measures including regular security audits, secure data centers, and strict access controls. Your journal entries and personal reflections are never shared with third parties.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or protect our rights
• With service providers who assist in operating our platform (under strict confidentiality agreements)
• In the event of a merger or acquisition (users will be notified in advance)

5. Your Rights (GDPR Compliance)

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data ("right to be forgotten")
• Export your data in a portable format
• Object to processing of your data
• Withdraw consent at any time

6. Data Retention

We retain your personal data only as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your account and all associated data at any time through your account settings.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. These help us remember your preferences, analyze usage patterns, and improve our service. You can control cookie settings through your browser. For more details, see our Cookie Policy.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through the service. Your continued use after changes indicates acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at: share@souldesire.org